Dementia Support for Everyone

Dementia Support for Everyone

Dementia affects a person diagnosed and their family and friends. Below is summary of dementia support available in Bromley to anyone affected by dementia.


The First Point of Call

The Bromley Dementia Support Hub (020 3328 0366) provide one stop access to dementia support to anyone with diagnosed dementia living in Bromley, and their family and friends caring for them. The Hub provides advice and support to people with dementia and their carers. Staff at the Hub can discuss your particular needs and interests with you and help you make the most of what support is available in your local community.


Social Services

As your needs progress, you may want extra support with getting out or daily tasks such as preparing meals, keeping your house clean and tidy or washing and dressing. Social Services at the London Borough of Bromley can support you with accessing help in areas you are finding difficult to manage.

In order to receive help from Bromley Social Services, you have to undergo a Care Needs Assessment, to make clear what support you require to carry on living independently at home.

The social worker carrying out the assessment will measure your needs against Bromley Council‘s eligibility criteria.  The level of your needs will determine whether or not you receive a service.

Once the areas for support have been decided, you will need to complete a financial assessment to review look at your financial circumstances to see if the Bromley Council is able to contribute to the cost of your care.

Contact the Adult Early Intervention Team at the London Borough of Bromley for an assessment or reassessment of your care needs (020 8461 7777).

Financial Support

If you need a bit of extra help as a result of your dementia or any other health needs, you may be entitled to some extra financial support. If you qualify, it could make a great difference to your quality of life and should be claimed.

Financial Support includes:

For information on any other benefits, pensions or financial advice contact:

Age UK Bromley and Greenwich (if you are over 60 years old)
Tel: 020 8315 1878

Bromley Citizens Advice Bureau
Tel: 020 8315 1940


Emotional Support

Receiving a diagnosis of dementia can come as a shock and everyone will cope in their own way. There are a number of places you can turn to for emotional support when you need it.

Psychological Therapies

If you are feeling low in mood, anxious or worried and would like to talk things through with someone, you can contact Talk Together Bromley (Tel: 0300 003 3000) who provide one-to-one therapy, counselling and group work.

The Silver Line

The Silver Line is a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. You can call them free for a chat on 0800 4 70 80 90.


Samaritans is a charity providing a 24 hour call centre offering someone to talk to, off the record, at any time about whatever is worrying you. Trained volunteers are on hand to provide a listening ear. Telephone them for free on 116 123.

National Dementia Helpline

If you have concerns about Alzheimer‘s disease or about any other form of dementia, Alzheimer‘s Society National Dementia Helpline can provide information, support and guidance. Telephone 0300 222 1122.

Admiral Nursing Direct Dementia Helpline

The Admiral Nursing helpline offers specialist practical and emotional support by telephone or via email. Telephone 0800 888 6678 or email


Support for Young-Onset Dementia

Young-onset or early onset-dementia affects people under 65. There are estimated to be at least 42,000 younger people with dementia in the UK. The symptoms of dementia are like those affecting people over 65 but younger people often have different needs and require some different support.

A Dementia Advisor from the Bromley Dementia Support Hub can work with you and your family and friends to provide support that you feel is appropriate to your situation.

The charity, Young Dementia UK (Tel: 01865 794311) can provide specialist information and advice on young-onset dementia.


Support for Dementia Carers

As you are coming to terms with your dementia diagnosis, your friends and family may also be finding this difficult. As your dementia progresses you may need to turn to them for increasing support and they may find they need support in their caring role.

The Bromley Dementia Support Hub provides support for dementia carers consisting workshops and one-to-one coaching in your home so carers can learn about dementia, effective communication and looking after themselves.

Carers Bromley (Tel: 0800 015 7700) is a local charity that provides advice and emotional support to anyone caring for somebody with dementia.


More Living with Dementia Articles

This article is part of a series of articles called Living with Dementia. They are for Bromley residents and are being published one a week between 15th May and 3rd July 2017. See more Living with Dementia articles as they are published here.

Living Well with Dementia

Living Well with Dementia

Bromley-wide dementia support services focus on helping people to live as well as possible with dementia.

A dementia diagnosis is life changing for the person diagnosed, family carers and friends. There is currently no cure for dementia. It can take time for everyone affected to come to terms with the diagnosis. Dementia is a challenging illness but by adapting your lifestyle, finding the right support for you as soon as possible, you can still live well with dementia.

Keeping your mind and body active are incredibly important in living as well as possible with dementia and doing the things you want to do for as long as possible.

The Benefits of Dementia Support

MindCare Dementia Support runs a specialist dementia centre in Beckenham, where people living with dementia can interact with other people and engage in stimulating indoor and outdoor activities. The daughter of a MindCare client recently emailed them about how her mother benefited from attending the dementia support centre:

“Just a little note to say thank you for all the help, attention and encouragement you give my mum.
As I don’t live near my mum, we have daily telephone conversations and there is a marked difference in her voice on the days she attends the MindCare Centre.  The tone of her voice is upbeat and she is full of excitement, telling me what responsibilities she was given during the day. As a result, she feels needed and appreciated and part of a community again, which is very important for people with dementia like her.
We’ve also noticed that her memory and conversational skills have improved with the interaction she gets with people at the Centre.
She is looking forward to the summer when she can join in gardening duties. She also enjoyed having her nails painted recently.
Thank you and keep up the good work!”


Bromley is Becoming a Dementia Friendly Community

Bromley businesses and public services are working to become more dementia friendly. They are working to understand what it is like to live with dementia and adapt their services so you feel welcome and can take part in everyday life.

For example, MyTime Active are dementia friendly. If you let them know about your needs, they can help stay active, exercise and socialise at their leisure centres.

There are more dementia friendly places, activities and memory/dementia cafes across Bromley, to help you create new experiences and memories with family carers and live well with dementia.

Access Local Bromley Dementia Services and Support

If you are interested in local Bromley dementia services, support groups and activities, contact the Bromley Dementia Support Hub where a Dementia Advisor can guide you through options and help you find what suits you best.


More Living with Dementia Articles

This article is part of a series of articles called Living with Dementia. They are for Bromley residents and are being published one a week between 15th May and 3rd July 2017. See more Living with Dementia articles as they are published here.

Bromley Dementia Support Service Launched

Bromley Dementia Support Service Launched

We are proud to announce the launch of the Bromley Dementia Support Hub for people diagnosed with dementia and their carers.

The Bromley Dementia Support hub is a local partnership consisting of MindCare Dementia Support (part of Bromley & Lewisham Mind), Age UK Bromley & Greenwich, Carers Bromley and Oxleas NHS Foundation Trust.

The Hub will provide a range of dementia support services including:

  1. personalised advice and support to help people live well with dementia
  2. one-to-one and group training for carers
  3. access to local dementia groups and activities
  4. support for the development of Bromley as a dementia friendly community
  5. a network of volunteer befrienders to support people with dementia to stay in their own homes and local communities.

Ben Taylor, Chief Executive of Bromley & Lewisham Mind, said, “The Bromley Dementia Support Hub will make a huge difference to people diagnosed with dementia and their carers and will draw upon the skills and expertise of established local organisations working together to provide support that meets people’s needs.”

“The Hub will help people make informed choices about their lives and care, understand the implications of a dementia diagnosis and access the support that meets their unique individual needs. Much needed support will also be available for the family and friends caring for someone with dementia.”

“With the number of people with dementia likely to increase in the borough, it is very important that we support people with dementia to live as well as possible as valuable members of their local community.”

Mark and Nikki from the Bromley Dementia Support Hub

Mark and Nikki from the Bromley Dementia Support Hub

The service has been jointly commissioned by Bromley Council and Bromley Clinical Commissioning Group and will begin operating from July 2016.